Frequently Asked Questions
Everything you need to know about our handcrafted apparel and shipping processes.
How do I determine the correct size for my order?
We provide a detailed sizing chart on every product page. Since our designs often feature a tailored fit, we recommend measuring a similar garment you own and comparing it to our specifications for the best result.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse so you can monitor its progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange process.
Are the materials used eco-friendly?
Katanaswordart is committed to sustainable fashion. We prioritize high-quality organic cotton and recycled polyester blends to ensure our clothing is both durable and environmentally conscious.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted for your security.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer service team immediately.